Tony has taught complex IT Service Delivery concepts for many years and became an AMS Certified Trainer as well as a Personal Trainer Specialist.
He has been described as a gifted instructor who uses a combination of knowledge, experience and humour to engage the class and educate.
Tony is available to present one of his signature courses on Service Management, Continual Improvement or Personal Improvement which range from lunch and learn sessions to five day intensive classes. He also offers to create client specific education on any area of ITSM, ITIL or Continuous Process Improvement.
To find out what subjects are available or discuss your organizations training needs, contact us here.